Product Return Policy

Thank you for shopping at Narhan Sales zone. We value your satisfaction and strive to provide you with the best products and service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

2. Non-Returnable Items

Certain types of goods are exempt from being returned. Non-returnable items include:

Gift cards
Downloadable software products
Some health and personal care items
Perishable goods such as food, flowers, newspapers, or magazines

3. Returns Process

To initiate a return, please contact our customer support team at Customer@narhansaleszone.com with your order number and the reason for the return. Our team will provide you with instructions on how to send back your item.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of 5-7 working days, depending on your card issuer’s policies.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at Customer@narhansaleszone.com.

6. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. In case of a defective or incorrect item, Narhan Sales zone will cover the shipping costs.

7. Sale Items

Only regular-priced items may be refunded. Sale items are not eligible for a refund.

8. Contact Us

If you have any questions on how to return your item to us, please contact us at:

Narhan Sales zone
Customer@narhansaleszone.com